Terms of service

Welcome to Vioxa. By accessing or using our website vioxa.in, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting, browsing, or purchasing from vioxa.in, you agree to comply with and be legally bound by these Terms of Service, along with our Privacy Policy and Refund & Return Policy.

If you do not agree with any part of these terms, please do not use our website.

2. Eligibility to Use

• You must be at least 18 years old or have permission from a legal guardian to use this website.

• By using this site, you confirm that all information you provide is accurate and complete.

3. Products & Services

• Vioxa sells fragrance and perfume products through its website.

• All product descriptions, images, prices, and availability are subject to change without notice.

• We reserve the right to discontinue any product at any time.

4. Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive/exclusive of taxes as mentioned.

• Payments are processed through secure third-party payment gateways.

• Vioxa is not responsible for payment failures caused by banks, payment providers, or technical issues.

5. Order Acceptance & Cancellation

• Placing an order does not guarantee acceptance.

• We reserve the right to cancel or refuse any order due to:

  • Product unavailability

  • Pricing or listing errors

  • Suspected fraudulent activity

• If your order is cancelled after payment, a refund will be processed as per our Refund Policy.

6. Shipping & Delivery

• Shipping timelines are estimates and may vary due to location, logistics, or unforeseen circumstances.

• Vioxa is not responsible for delays caused by courier partners, natural events, or force majeure situations.

7. Returns & Refunds

• Returns and refunds are governed strictly by our Refund & Return Policy.

• Perfume products are non-returnable except in cases of damage, defect, or incorrect delivery.

• Claims must be raised within the specified time mentioned in the policy.

8. User Responsibilities

You agree not to:

• Use the website for unlawful purposes

• Attempt to hack, damage, or interfere with website functionality

• Post or transmit false, misleading, or harmful information

• Misuse promotional offers or discount codes

Violation of these rules may result in account suspension or legal action.

9. Intellectual Property

• All content on vioxa.in (logos, images, text, designs, graphics) is the property of Vioxa.

• You may not copy, reproduce, distribute, or exploit any content without prior written permission.

10. Limitation of Liability

Vioxa shall not be liable for:

• Indirect, incidental, or consequential damages

• Allergic reactions or misuse of products

• Delays or failures beyond our control

Use products as directed and review ingredient information carefully.

11. Third-Party Links

Our website may contain links to third-party websites. Vioxa is not responsible for the content, policies, or practices of these external sites.

12. Termination

We reserve the right to terminate or suspend access to our website without notice if these Terms are violated.

13. Governing Law

These Terms of Service are governed by and interpreted under the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.

14. Contact Information

For any questions or concerns regarding these Terms:

📧 Email: manmohanchodhary01@gmial.com
🌐 Website: vioxa.in