All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once dispatched, orders are typically delivered within 3–7 business days, depending on your location.
Delivery timelines may vary due to courier operations, weather conditions, or unforeseen circumstances.
We currently ship across India.
International shipping is not available at this time.
Shipping charges (if applicable) will be calculated and displayed at checkout.
Any promotional free-shipping offers will be clearly mentioned during purchase.
Once your order is shipped, you will receive tracking details via SMS or email.
You can track your shipment using the provided tracking link.
Vioxa is not responsible for delays caused by:
Courier partner issues
Natural disasters or weather conditions
Incorrect or incomplete shipping addresses
Force majeure events beyond our control
If your package arrives damaged or tampered with, please contact us within 48 hours of delivery.
Share clear photos/videos of the package and product to help us resolve the issue quickly.
Claims made after 48 hours may not be accepted.
Customers are responsible for providing accurate shipping information.
Orders returned due to incorrect address or failed delivery attempts may be reshipped at the customer’s cost.
For shipping-related queries, reach out to us at:
📧 Email: manmohanchodhary01@gmial.com
🌐 Website: vioxa.in