Shipping policy

🚚 Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

📦 Shipping Time

• Once dispatched, orders are typically delivered within 3–7 business days, depending on your location.

• Delivery timelines may vary due to courier operations, weather conditions, or unforeseen circumstances.

📍 Shipping Locations

• We currently ship across India.

• International shipping is not available at this time.

💰 Shipping Charges

• Shipping charges (if applicable) will be calculated and displayed at checkout.

• Any promotional free-shipping offers will be clearly mentioned during purchase.

🔍 Order Tracking

• Once your order is shipped, you will receive tracking details via SMS or email.

• You can track your shipment using the provided tracking link.

❗ Delivery Delays

Vioxa is not responsible for delays caused by:

• Courier partner issues

• Natural disasters or weather conditions

• Incorrect or incomplete shipping addresses

• Force majeure events beyond our control

📦 Damaged or Missing Packages

• If your package arrives damaged or tampered with, please contact us within 48 hours of delivery.

• Share clear photos/videos of the package and product to help us resolve the issue quickly.

• Claims made after 48 hours may not be accepted.

🚫 Incorrect Address / Failed Delivery

• Customers are responsible for providing accurate shipping information.

• Orders returned due to incorrect address or failed delivery attempts may be reshipped at the customer’s cost.

📩 Contact Us

For shipping-related queries, reach out to us at:

📧 Email: manmohanchodhary01@gmial.com
🌐 Website: vioxa.in